Strengthening Face-To-Face Communication in Performance Management

by admindlp231 / On October 4, 2018 / In Career, General, Skill Development

Many would agree that open and anonymous feedbacks are the key factors responsible for boosting the employee’s performance and productivity. It motivates him to keep contributing and improving the work quality in order to achieve the future goals. Face-to-face communication aids employee engagement and helps them connect with the other team members in a better way.

The business world has moved to a culture where the feedback between a senior and a junior employee is “always-on”. Here the manager needs to understand how to deliver (and get) feedback from the employee which is very essential in creating an agile business. Face-to-Face communication helps to realize the real potential of an employee, thereby boosting his performance levels.

The Aim behind Face-to-Face Communications

The main objective of one-on-one communication is to provide an amiable atmosphere to the employee so that he can share an honest opinion about the projects and the tasks. If you don’t have sufficient parameters to judge an employee’s performance, try to use the evaluation method to build meaningful conversations. This will help you to analyze the areas or fields where the employee seeks help or requires mentoring.

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This article guides you through certain tips which will help you to strengthen face-to-face communications in performance management.

1. Regular 1 on 1s

For an outstanding performance, it’s really important to have more 1 on 1s with your managers. If your manager is busy or is preoccupied, it is recommended to send him a message rather than putting everything on hold. You can either email him or leave a message on the messenger or other communicating software which you use in your office.

2. Identify the feedback style

Not every employee is comfortable sharing feedback personally. The trick you need to encompass is to identify the feedback style with which one is comfortable. Try using performance software next time you and your employee have face-to-face communication. Also, you must consider maintaining a database and record of the conversations that are held. This will help in monitoring and tracking the employee’s performance.

3. Track your professional growth

Face-to-face conversations are not limited to an employee’s performance only, but they are for the betterment of the company as a whole. Taking regular feedback from the employees will help you collect data which, in turn, facilitate tracking your own progress. You will be able to pinpoint strengths, visualize achievements and identify the areas of improvement.

4. Gain multiple perspectives with one feedback request

You can enhance your performance by requesting feedback from your employees. To save time, instead of speaking to each team member individually, start a feedback thread or loop from your email chain or online portal or other communication software. Share that across all teams and departments. So, everyone has been given an opportunity to express their views on how to improve that particular task or anything which matters to the organization.

After receiving feedback from the employees, you may shortlist a few and invite them over a cup of coffee to gain more insights into their thinking. Conversations over a cup of coffee are one of the very effective methods of improving face-to-face communication and employee engagement.

5. Praise your teammates

Do you know about the most effective method of boosting performance? It’s the recognition of their efforts.

Every time you achieve something, don’t forget to thank a team member for his contributions. Make sure you praise a fresher or newbie for his achievement as your words act as a booster in his motivational streak. Recognition is definitely one and the only way to endow a strong and reliable team.

Some final words

There is no second thought that having an effective face-to-face communication is somewhat a challenge. You don’t know how the other person will react. It doesn’t matter whether you are having a conversation physically or by using some online software such as Skype, Google Duo etc, the rules are still the same. So, just follow the tips mentioned above and strengthen your performance management.